Case Management

Organisation of Information

Organisations with a requirement for recording and managing complex business information, which has many different data sources, find it exceedingly difficult to capture, process and report on this data in a meaningful or coherent way. Typically the process for recording and managing this information is a very costly, time consuming manual process, which can be plagued by inaccuracies, caused for the most part by human error.

This results in organisations lacking the ability to effectively collaborate and communicate on critical business information. This inability to control, understand and react in an efficient manner significantly increases an organisations administrative burden and indeed impacts heavily on bottom line costs.

Engine Solutions provides a case management solution that allows organisations to define a business situation or case, define its many constituent parts and data sources, recording all of that information in a central information repository.

Authorised users can access, manage and maintain all cases and case information in an understandable and cohesive manner. Users can record the development of cases as they progress, capturing all new associated data in its multiple forms (e.g. reports, documents, correspondence etc) in a clear and transparent manner. All of this allows organisations to adopt an efficient collaborative approach to managing and progressing cases.